6 Best Live Chat Plugins for Small Business
Are you looking for the live chat solution for your small business website? Live chat is one of the important tools to increase conversion rate. In this guide we have shown you 6 best live chat WordPress plugins for your small business.
Zendesk chat is the popular live chat solution software that is available in more than 40 languages. Recently, it has acquired another popular companies named Zopim and rebrand as Zendesk.
It is easy to integrate and work with third party services such as Salesforce. You can see real time visitor, analytics and engage your visitor with automatic messages.
You can start a free trial and enjoy all the Zendesk features that enterprise plan have for 30 days. If you do not want to upgrade to the premium plan that starts from $14 per agent per month then the features will automatically downgraded to lite (free) plan. Free plan offers 1 concurrent chat and 30 days chat history.
LiveChat is another powerful software to communicate with your customer instantly and manage your customers queries effectively. Started in 2002, with more than 41 languages livechat become one of the best customer support software used by many brands such as Adobe, Paypal and Unilever.
It’s features includes chat transfer, chat rating, file sharing, ticket form, chat transcript, agent profile, reports and analytics and many more.
LiveChat plan starts from $16 per month which allows unlimited agents account and 60 days chat history. You will have additional advance features with its premium plan.
FreshChat is well designed live chat software focused to boost the sales and lead for all size of business website. If offers omni chat feature which help you to engage, sell and support with the chrome extension. It is available in 33 languages and allows you to add team member’s avatar.
FreshChat allow you free plan where you can have 10 agents account and unlimited contacts. It’s premium plan that start from $15 per month will give you more customize features to grow your small business.
Tawk live chat is another awesome live chat tool for startup or enterprise website. It allow you to monitor your visitors at real time and proactively engage visitors triggering the automatic messages. You can also answer customers queues using the tawk apps in your mobile devices.
If you are looking for free live chat software with all the features that your business website need then this can be the best solution. Its completely free and if you want to hire the professional agent you just need to pay $1 per hour.
PureChat offers you free live chat solution for 3 agents account and many other features such as unlimited chat history, canned response and chat notification. It is free same as Tawk live chat software but with limited features.
You can start premium plan which will be expenses but you will get all the advance features such as tracking visitors, real time analytics, removing chat branding and SMS notification. It starts from $39 per month which need to subscribe annually.
Sendinblue is cloud-based marking tool that allow you to integrate live chat solution, CRM and many other tools easily using the plugin. It is complete marking tools that includes email marking, SMS markings and live chat as well which will engage your customer and increase conversion rate.
It offers free plan but you will have live chat. You have to start with lite plan which cost $25 per month to add live chat and other features to your website.